Privacy
& Cookies

Privacy and Cookie Policy

Verve is the trading name of StreetTeam Software Limited.

StreetTeam Software Limited (“we“, “us”, “our”) are committed to protecting and respecting your privacy.

This privacy policy (“Privacy Policy”) together with our Terms and Conditions at verve.co/terms (and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.verve.co (the “Site”) you are accepting and consenting to the practices described in this Privacy Policy.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is StreetTeam Software Limited of 3 Loughborough St, London SE11 5RB.

 

Information we may collect from you

We may collect and process the following data about you:

• Information you give us. You may give us information about you by filling in forms on the Site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use the Site, use our services or place an order on the Site and when you report a problem with the Site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, media content related to your business, for example logos and company branded images, details of past and prospective customers, social media information on both you and your customers, product prices, information about events or promotions that you may be involved with, customer rewards data.
• Information we collect about you. With regard to each of your visits to the Site we may automatically collect the following information:
  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
  • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on the Site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

 

Cookies

Our website uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve the Site. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes.

We use cookies for two purposes. First, we utilize persistent cookies to save your login information for future logins to the Site. Second, we utilize session cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by users and web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and then close your browser.

You can set up your browser options, to stop your computer accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use the whole of the Site or all functionality of the services.

 

Uses made of information

We use information held about you in the following ways:

• Information you give to us. We will use this information:
  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;